Although I am not a fan of chain restaurants, I like to support the locals.. However, last night's visit to PC Carrabba's was not a pleasant experience. The Amici sent a promotional special and I invited friends and we all looked forward to this. Once seated the waitress said, "I'm sorry, that is only for one person in your party" I asked where it said that, and the answer was, "we made a mistake and have had to deal with this all evening". Needless to say, not only was it a disappointment, but embarrassing. A couple examples of what we ordered, (stay away from chicken dishes as the salt will curl your hair), one Talapia dish was very good. Oh, and the beer that went with it was not only expensive, but served in the bottle and my friend had to ask for a glass. Dining out should be a pleasant experience and it takes very little to differentiate from the ordinary. Food was luke warm and service was so fast, she was taking things from the table before completely finished, same with the check, first that tacky question, 'do you need change?" not really, not from a credit card, and once signed, while talking there she was again, reaching across the table, "I'll take that for you" We've tried it before and experienced the super salty chicken dishes, but now we're done, 3 strikes and you are out! Sorry to have to relay this but if enough people speak up, maybe management will check what leaves the kitchen and give some common sense training to the wait staff.
This took place end of May.. I notice my comments were removed.. hmmmm
My husband and I have been going to Carrabba's since they have opened. Quite often we just have appetizers or I get a side of Penne Alfredo with Peas and have a few drinks. A few times I had to send the pasta back because it was cold.
We ate there twice recently and had a very delicious meal both times. My husband had the Pork Chop and I had the Chicken Rosa Maria and everything was wonderful.
Monday night we shared the Chicken Trio and it was delicious. We enjoy our conversations with Salina and Byron. They are efficient and seem to really enjoy their jobs.
We will continue to come to this restaurant as we love the atmosphere and enjoy the bar crowd.
Good hot Bread, however it is served with a puddle of oil on a saucer. I requested butter which took a long time to arrive. (it arrived after appetizers and the bread was cooled) . The waiter removed my menu without taking my order for an appetizer. He did take my wife's appetizer order. I had to flag down a nearby waitress with a menu, and then get my waiter's attention to finishing taking my order. My wife was already 3/4 of the way through her appetizer when I finally got to order my appetizer. . The "House salad" arrived and was no more than iceberg lettuce and a few shredded carrot strands. There was no radish, tomato, colored lettuce,onion, cucumber, etc. to add color, variety and flavor. A nearly tasteless thin dressing had been pre-applied in the kitchen and it looked like someone had poured skim milk over the lettuce leaves. It was hardly worthy of be branded the specialty of the "house" name. A prepared side salad at many of the areas fast food restaurants are far more colorful and flavorful . The waiter did every thing in series. Normally I eat my salad with my meal, and it was ordered with my meal. During the prolonged wait for my appetizer to arrive I started eating my salad . The waiter then noted as I started to graze on my salad that he would put in our dinner order. Long delays existed in the delivery of the food. We had ordered our meals a considerable time prior to that. only to find that there would be another wait. It took about 1 hour and 40 minutes for dinner. I find it unacceptable to have wait staff sequence my meal and ensure that it is eaten in a specific series I ordered the Tuscan skewers which was identified as "tonight's special" and requested specifically that they be well done [I have gout and require meat well done to assure purines are not present in the meat.] The skewers were seared on the outside but the meat was unacceptably pink on the inside and not well done as specifically requested. I brought 1/2 of the meat home in a box to finish cooking it. The facility is very dimly lit and reading the menu was difficult. Music (drums and trumpets.-jazz) from over head speakers floods the area with unnecessary noise which is added to by the fact that the facility was designed with the kitchen staff and activities sharing the space with the diners . Pot and pan noises, dish clattering, bread slicing machine noises , grill flare ups, etc detract from what should be a place of a dining experience with quiet conversation. I would never entertain business clients or take a date here if I expected to converse and expected to hear and understand what is is being said.
Review by Vonnie Maley, Bainbridge Lane Palm Coast
Review date: 2/1/2014
Have been many times but it seems that the food is not as good as in the past. Noodles were not hot and the caramelized onion appetizer was so over baked and dry. We had been purchasing gift cards as gifts but will now give Outback. Very disappointed.
This is only the 2nd time we visited this restaurant since it opened and we both enjoyed our meals, the atmosphere and the service. Joe S. served us and did a great job. Very attentive and it was obvious that both the manager and the servers wanted to provide great service. Both of us shared the Roasted Tomato Bruschette which was wonderful. My wife had the lentil with sausage soup and I the salad. Both were very good. For the entree we had the grilled chicken which was moist and well seasoned with the mashed potatoes and broccoli. Couldn't eat the entire meal so we took some home. Will definitely go back and recommend this place to friends for a good meal at a reasonable price.
I had not visited Carrabba's in several years. The food was great, hot, fresh. The bread was hot and fresh, reminding me of my mother's homemade bread. Steve, our server, was the best server I have been waited on by. Informative, polite, efficient, timely. Completely satisfied with the experience!